Shipping & Returns

Everything you need to know about shipping, returns, exchanges, and order issues.

SHIPPING

We’re excited to get your order to you! Because many of our items are made especially for you, please allow time for your order to be prepared before it ships. Once your order is on the way, you’ll receive tracking information by email.

RETURNS & EXCHANGES

We want you to love what you ordered. If something isn’t quite right, eligible items may be returned or exchanged within 30 days of delivery.

Items must be unworn, unwashed, unused, and in their original condition. Final sale items are not eligible for return or exchange.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable. Approved refunds will be issued to the original form of payment.

Exchanges are subject to product and size availability.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible so we can make it right.

Include your order number and clear photos of the item and packaging when contacting us. Once we review the issue, we’ll work with you to arrange a replacement, exchange, or refund when applicable.

You will not be responsible for return shipping costs if the item arrived damaged, defective, or incorrect.

STILL NEED HELP?

Have a question about shipping, returns, or an order? We’re happy to help. Send us a message and we’ll get back to you as soon as we can.

CONTACT US